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There is a bug in their game's USB controller enumeration code which causes this.
Disclaimer I want to be perfectly clear that this is not a problem on the Windows side, but a problem with Final Fantasy XIV itself. There is a way to fix the issue, and it's pretty easy. If you do not understand what is causing this behavior, please contact us here. Many people have experienced a problem where their controller would randomly become unresponsive for a few seconds. But due to extreme server load brought on by a boost in popularity, many players suffered from long. If you promise to stop (by clicking the Agree button below), we'll unblock your connection for now, but we will immediately re-block it if we detect additional bad behavior. Over the weekend, Endwalker, Final Fantasy 14’s latest expansion, launched in early access.
The most common causes of this issue are: Your IP address has been temporarily blocked due to a large number of HTTP requests.